Terms and Conditions
Terms & Conditions
These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website or completing a purchase.
- About Us
This website is operated by:
FABIANO GLOBAL TRADING LIMITED
Registration No.: 80844014
Address:
FLAT 2304, 23/F, HO KING COMM CENTRE,
2-16 FA YUEN STREET,
MONG KOK, HONG KONG
Trading Name:
OneClickMart
Email: sales@oneclickmart.com
Phone: +1 929 607 1991
Throughout these Terms & Conditions, “we”, “us”, and “our” refer to OneClickMart and FABIANO GLOBAL TRADING LIMITED.
- Website Use
By using our website, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to our website.
We reserve the right to refuse service, restrict access, or cancel orders where we believe misuse, fraud, or unauthorized activity has occurred.
- Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing information on our website are accurate.
However:
Product images may vary slightly from the actual product due to screen settings or manufacturing updates.
Specifications may be changed by manufacturers without prior notice.
We reserve the right to correct errors, update information, or cancel orders affected by incorrect pricing or product information.
All products are subject to availability.
- Orders and Contract Formation
When you place an order through our website, you are making an offer to purchase products from us.
Your order will only be accepted once:
Payment has been successfully authorized.
We confirm your order.
The products have been prepared for dispatch.
We reserve the right to cancel or refuse any order for reasons including:
Product availability issues
Incorrect pricing information
Suspected fraud
Payment authorization failure
Delivery restrictions
If an order is cancelled after payment has been received, a full refund will be issued.
- Pricing and Payment
All prices displayed on our website are shown at checkout before payment is completed.
We accept major debit and credit cards, including:
Visa
Mastercard
Payments are processed securely through trusted payment providers.
We do not charge additional payment processing fees. The amount displayed at checkout is the final amount payable unless otherwise required by law.
You are responsible for ensuring that payment information provided is accurate and authorized.
- Delivery
We offer free delivery on all orders.
Standard delivery time:
5–7 working days
Delivery times are estimates and may vary due to:
Public holidays
Weather conditions
Courier delays
Incorrect delivery information
Circumstances outside our control
Orders may be delivered through trusted logistics providers, including:
Hongkong Post
SF Express Hong Kong
Kerry Express Hong Kong
JDL Express (Hong Kong)
A tracking number may be provided where available.
Customers are responsible for providing accurate delivery details. We cannot be responsible for delays caused by incorrect or incomplete information.
- Cancellation Policy
You may cancel your order before it has been dispatched.
No cancellation fee will apply.
Once an order has been dispatched, cancellation is no longer possible and the order will be subject to our Return & Refund Policy.
- Returns and Refunds
Customers may request a return within 30 days from the purchase date.
To qualify for a return:
The product must be unused.
The product must be in its original “as new” condition.
Original packaging, accessories, and included materials must be returned.
The item must not be damaged or altered.
Before returning any product, customers must contact:
sales@oneclickmart.com
We will provide return instructions and the applicable return address.
Refunds will only be processed after the returned product has been received and inspected.
Approved refunds will be issued to the original payment method within 5 working days after approval.
- Damaged or Faulty Products
Customers should inspect products as soon as possible after delivery.
If your order arrives damaged, please contact us promptly and provide:
Order number
Full name
Purchase date
Description of the issue
Photos of the product and packaging
For faulty products, please provide:
Product details
Serial number where applicable
Description of the fault
Supporting images or videos where available
Depending on the circumstances, we may offer:
Repair
Replacement
Refund
Nothing in these Terms affects your legal rights under applicable consumer protection laws.
- Warranty
Where applicable, products may include manufacturer warranties.
Warranty coverage depends on the product manufacturer and product type.
Warranty does not cover damage caused by:
Misuse
Accidental damage
Improper installation
Unauthorized repairs
Normal wear and tear
- Privacy and Personal Data
Your privacy is important to us.
We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws, including:
Hong Kong Personal Data (Privacy) Ordinance (PDPO)
European Union General Data Protection Regulation (GDPR), where applicable
For more information, please review our Privacy Policy.
- Cookies
Our website uses cookies to improve functionality, analyze website usage, maintain security, and enhance your shopping experience.
By using our website, you acknowledge our use of cookies in accordance with our Cookie Policy.
You may manage cookie preferences through your browser settings or available cookie controls.
- Intellectual Property
All content on this website, including:
Text
Images
Logos
Graphics
Website design
Product information
belongs to OneClickMart, its partners, or respective rights holders.
You may not reproduce, distribute, modify, or use website content without prior written permission.
- Limitation of Liability
To the maximum extent permitted by law, OneClickMart shall not be responsible for:
Indirect losses
Loss of business opportunities
Loss of profits
Delays caused by circumstances outside our control
Nothing in these Terms excludes liability where doing so would violate applicable consumer protection laws.
- Events Outside Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, including:
Natural disasters
Government restrictions
Transportation disruptions
Network failures
Supplier delays
Other unforeseen circumstances
- Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations.
Updated terms will be published on this page with the revised date.
Your continued use of our website after changes are published means you accept the updated terms.
- Governing Law
These Terms & Conditions are governed by the laws of Hong Kong.
Where mandatory consumer protection laws in your country of residence apply, those rights remain unaffected.
- Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
OneClickMart
Operated by:
FABIANO GLOBAL TRADING LIMITED
Address:
FLAT 2304, 23/F, HO KING COMM CENTRE,
2-16 FA YUEN STREET,
MONG KOK, HONG KONG
Email:
sales@oneclickmart.com
Phone:
+19296071991