At OneClickMart, operated by FABIANO GLOBAL TRADING LIMITED, we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, create an account, place an order, contact us, or otherwise interact with us.

This Privacy Policy applies only to the OneClickMart website and does not apply to third-party websites that may be linked from our website.

Data Controller
The data controller responsible for your personal data is:
FABIANO GLOBAL TRADING LIMITED
Registration No.: 80844014

Address:
FLAT 2304, 23/F, HO KING COMM CENTRE,
2-16 FA YUEN STREET,
MONG KOK, HONG KONG
Email: sales@oneclickmart.com
Our Privacy Commitment
We take the protection of your personal information seriously.
We only collect personal information that is necessary for legitimate business purposes and will never sell your personal data to third parties.

Your personal information is used to:

• Process and deliver your orders
• Provide customer support
• Process payments
• Improve our website and services
• Detect fraud and maintain website security
• Send marketing communications where you have agreed to receive them
• Comply with legal and regulatory obligations

Personal Data We Collect

Depending on how you use our website, we may collect:

• Identity Information
• Full name
• Contact Information
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment Information
• Payment card information and payment details are processed securely through our payment providers. We do not store your complete payment card details on our servers.
• Transaction Information
• Order history
• Purchased products
• Returns and refunds
• Customer service correspondence
• Technical Information
• IP address
• Browser type
• Operating system
• Device information
• Time zone
• Login information
• Website usage statistics
• Website Usage Information
• Information regarding pages viewed, products visited, searches performed, session duration, and interactions with our website.
• We may also create anonymous statistical data that cannot identify individual users.

How We Collect Your Information

We collect information when:

• You place an order
• You create an account
• You subscribe to our newsletter
• You contact customer support
• You participate in promotions
• You browse our website

Cookies and similar technologies collect information automatically
Legal Basis for Processing

• Where the GDPR applies, we process personal data based on one or more of the following legal grounds:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights
• If we wish to use your information for a purpose not originally disclosed, we will notify you where required by law.

How We Use Your Information

Your personal data may be used to:

• Process and fulfil orders
• Deliver purchased products
• Manage payments and refunds
• Respond to customer enquiries
• Prevent fraud and unauthorized transactions
• Improve our products and services
• Administer customer accounts
• Meet accounting, taxation, and legal obligations
• Send promotional emails where you have provided consent
• Sharing Your Personal Data

We never sell your personal information.

We may share information with trusted service providers, including:

• Payment processors
• Shipping and courier companies
• Warehouse and fulfilment providers
• Website hosting providers
• IT support providers
• Fraud prevention and security providers
• Professional advisers
• Government authorities where legally required

All third parties are required to safeguard your information appropriately.
International Data Transfers
As an international online retailer, your personal data may be processed in countries outside Hong Kong or the European Economic Area (EEA).
Where required by applicable law, we ensure that appropriate safeguards are implemented for international transfers, including contractual safeguards or other legally recognised transfer mechanisms.

Data Retention

• We retain personal information only for as long as necessary to:
• Complete your orders
• Provide customer support
• Meet legal, accounting, and tax obligations
• Resolve disputes
• Enforce our agreements
• When information is no longer required, it is securely deleted or anonymised.
• Marketing Communications

If you choose to receive marketing communications, we may send you information about new products, promotions, and special offers.

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us at sales@oneclickmart.com
Service-related emails, such as order confirmations and shipping updates, will continue to be sent where necessary.

Cookies
Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Keep your shopping cart active
• Improve website performance
• Analyse website traffic
• Prevent fraud
• Measure advertising effectiveness
• Where required by applicable law, non-essential cookies will only be used after obtaining your consent.
• You may manage or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
• Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing personal information.

Your Rights
Depending on your country of residence and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your personal data
• Restrict processing
• Object to certain processing activities
• Withdraw consent where processing relies on consent
• Request a copy of your personal data in a portable format
• Lodge a complaint with the appropriate supervisory or data protection authority
• Residents of Hong Kong may also exercise their rights under the Personal Data (Privacy) Ordinance (Cap. 486).

To exercise any of these rights, please contact us using the details below.

Data Security
We implement appropriate technical and organisational security measures designed to protect your personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction.
Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.
The latest version will always be published on this page together with the updated effective date.

Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
OneClickMart
Operated by FABIANO GLOBAL TRADING LIMITED

Address:
FLAT 2304, 23/F, HO KING COMM CENTRE,
2-16 FA YUEN STREET,
MONG KOK, HONG KONG
Email: sales@oneclickmart.com
Phone: +19296071991